Terms of service

Terms and Conditions

These Terms and Conditions govern your use of the Penya Collective website and any purchase made through it. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before purchasing.

Penya Collective operates from Heidelberg, Germany. For all enquiries, use our contact page.

Products and Pricing

Prices are displayed in the currency available for your selected market. We reserve the right to amend prices at any time without prior notice. The price applied to your order is the price confirmed at the time of checkout.

Colour and texture disclaimer: We make every effort to represent our products accurately through photography. However, colours and textures may vary between your screen and the actual garment depending on display settings, lighting conditions, and the natural characteristics of the fabric. Variation of this nature is not considered a defect and does not entitle you to a return or refund.

Availability disclaimer: Penya Collective produces in small batches. We cannot guarantee that items shown on the website are available at all times. If an item you have ordered is unavailable, we will notify you promptly and provide a full refund.

Orders and Payment

Submitting an order constitutes an offer to purchase. We reserve the right to decline any order at our discretion. Your order is accepted, and a contract formed, only when we dispatch the item and send you a dispatch confirmation.

Payment is required in full at checkout. We accept major credit and debit cards and other methods displayed at checkout. All transactions are processed securely via our payment provider.

Shipping

We ship worldwide. Standard and express shipping options are available. Full details including rates and delivery times are set out in our Shipping Policy.

Returns and Refunds

We accept returns within 14 days of delivery for unworn items in original condition with tags attached. Full details are set out in our Return Policy.

Intellectual Property

All content on this website — including images, text, and design — is the property of Penya Collective or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Penya Collective shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Governing Law

These terms are governed by the laws of the Federal Republic of Germany. Any disputes arising from these terms or any purchase made through our website shall be subject to the exclusive jurisdiction of the courts of Heidelberg, Germany.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.

Last updated: April 2026